IMPLEMENTASI FRAMEWORK COBIT 2019 PADA AUDIT TATA KELOLA SISTEM INFOMASI PADA DINAS PENANAMAN MODAL DAN PTSP KOTA X

Investment Service and PTSP City X information technology governance audit aims to map the maturity
level of IT processes. Information system governance should be evaluated to determine the institution
conditions regarding IT performance management to control quality. The framework is one that can assist
in assessing the performance of the underlying information technology. The development of information
system governance is supported by a governance information system framework. The audit in this study
uses the 2019 COBIT framework which focuses on the use of IT systems, the maturity level of available
services, and administrative services through information systems. Based on the maturity obtained, the
EDM04, APO07, APO11, and DSS03 processes are carried out. The EDM04 process is at level 3
(established process), APO07 is at level 2 (managed process), APO11 is at level 2 (managed process), and
DSS03 is at level 4 (predictable process) with an average capability gap of 2.25. The results of these
procedures can be said that the services provided by Investment Service and PTSP City X have been carried
out with largely achieved status, but not yet in the best condition, allowing for the implementation of
suggestions and improvements as well as the level of ability to be measured again as a comparison tool.